It’s best to place your order at least one to two days in advance to ensure availability, especially for special occasions. Luckily, our Brooklyn Florist team offers same-day flower delivery in Brooklyn.

1. Refrigerate: You can easily preserve your flowers by keeping them in the fridge overnight.
2. Put in water: Or, if it's a few days, you can cut a small hole at the bottom of the wrapping so the stems are exposed, and stick them in water a few days.
3. Ask your Brooklyn Florist: Ask us to wrap your flowers with the stems exposed so you can easily put them in water when needed before giving them away. This way you can keep them fresh without ruining the wrapping.

Choose a Cool Location: Place your flowers in a cool spot, away from direct sunlight and heat sources like radiators or stoves.

Change the Water Regularly: Replace the water every two to three days. Clean the vase thoroughly with soap and water each time to remove any bacteria or residue.

Add Flower Food: Mix in flower food with the water to provide essential nutrients and help the flowers stay fresh.

Trim the Stems: Every few days, cut the stems at a slight angle, about an inch from the bottom. This help them absorb water more effectively.

Avoid Drafty Areas: Keep your flowers away from drafts and open windows to prevent them from wilting.

Remove Wilted Flowers: Take out any wilted or dead flowers from the arrangement to prevent the spread of mold or bacteria.

For your convenience, Dragonetti Florist accepts a variety of payment methods. We accept all major credit cards, including Visa, MasterCard, American Express, and Discover. If you prefer, you can also make payments using Apple Pay or Google Pay. Our method to buy flowers online is secure, so that your personal and financial information is protected. Should you have any questions or need assistance with payment, give us a call - our customer service team is always available to help!

We understand that sometimes plans change unexpectedly. If you need to cancel or modify your order, please contact us as soon as possible. At Dragonetti Florist, we strive to accommodate changes to your order whenever feasible. For cancellations, we request that you notify us at least 24 hours before the scheduled delivery time to receive a full refund. Changes to your order, such as adjustments to the delivery address, message, or floral selection, can also be made with advance notice. Our goal is to provide flexibility while your flowers are delivered according to your preferences. For more detailed information, please call us to contact our customer service team.

At Dragonetti Florist, we take the safety of our customers and staff very seriously. Here’s how we ensure a secure and fresh delivery experience:

1. Contactless Delivery: To minimize physical contact, our delivery team will place your flowers at your doorstep or another location you’ve chosen. We’ll notify you once the delivery is complete, so you know exactly when and where your flowers have arrived.
2. Personal Preference: You can also update your delivery preferences on our website. If you prefer to only accept your delivery in person, or want to add phone numbers or other contact methods, you can do so in our comment section.
3. Rigorous Hygiene Practices: Our team follows strict hygiene protocols to keep everyone safe. We make sure to wash our hands frequently and thoroughly, wear masks during deliveries, and regularly sanitize our delivery vehicles and workstations. This helps prevent the spread of germs and keeps your flowers arriving in pristine condition.

By following these measures, we aim to provide a smooth and safe delivery process, ensuring both the freshness of your flowers and the well-being of everyone involved.